TERMS & CONDITIONS
Copyright and Trademarks
All content, information, designs, layouts, logos, trademarks, and other intellectual property contained in this website are protected by copyrights, trademarks, and other intellectual property rights held by us or by other parties that have granted to us the license to make use of them. All persons accessing this website agree to make use of its content in a manner that does not infringe such rights.
Payment Methods
​We accept major credit cards and PayPal. All transactions are secured through encryption. Prices listed are in U.S. dollars and subject to change without notice.
Links to Other Sites
We are not responsible for the content of any linked sites. You agree to abide by the terms of usage of any linked sites. Please obtain permission before linking to our site.
Order Acceptance
Receipt of an order confirmation does not constitute acceptance. We reserve the right to accept, decline or limit orders for any reason.
Order Cancellation
If you want to cancel your order, please use our contact form to let us know within 1 hour of placing the order. We will issue a full refund if the order is canceled and the product has not yet shipped. If one hour has passed, the order will be processed for shipping and on-time delivery. At that point, it cannot be canceled and will need to go through the Return process. Shipping costs for returned merchandise will be deducted from your refund. If you refuse delivery of an order, BetterHuman will deduct the cost of shipping from your refund.
Shipping Policy
Once an order ships, the shipping address can no longer be changed. Please see our shipping policy for delivery timelines and additional details.
Returns & Refunds
Please contact us to receive a return authorization number. Return items must be in original packaging. Restocking fees apply after 30 days. See complete shipping policy for details.
Items Damaged During Shipping
Items damaged while being shipped may be returned or replaced under our Return Policy. We may ask for photographic or video evidence for our records.
Sales Tax
Sales tax will be charged on most of the orders shipped to destinations within the US. The sales tax rate depends on your zip code on shipping address. For additional details on sales tax rates and to see what rate applies to you, please visit this website. Please note that many factors can change between the time you place an order and the time of payment, which could affect the calculation of sales taxes. The amount appearing on your order as estimated tax may differ from the sales taxes ultimately charged.
Privacy
Please refer to our privacy policy.
Governing Laws
​Compliance with any federal, state, provincial or local laws, regulations and directives (“Laws”) relating to the installation, operation or use of Products or Services is the sole responsibility of Buyer. In addition, Buyer shall comply with all applicable laws, rules, regulations and orders related to anti-bribery or anti-corruption legislation (including without limitation the U.S. Foreign Corrupt Practices Act of 1977 and all national, state, provincial or territorial anti-bribery and anticorruption statutes) and, as such, will make no offer, payment or gift, will not promise to pay or give, and will not authorize, directly or indirectly, the promise or payment of, any money or anything of value to any government official, any political party or its officials, or any person while knowing or having reason to know that all or a portion of such money or item of value will be offered, given or promised for the purpose of influencing any decision or act to assist Seller or Buyer or otherwise obtaining any improper advantage or benefit. The Agreement is governed by the laws of the State where Seller’s principal office is located, without giving effect to its conflict of laws rules, and the parties consent to the exclusive jurisdiction and venue of the federal and state courts located in such State. The application of the United Nations Convention on Contracts for the International Sale of Goods does not apply. The use of our website and the product purchase contracts through said website shall be governed by the law of California.
Dispute Resolution
You and BetterHuman agree that any dispute, claim, or controversy between you and BetterHuman arising in connection with or relating in any way to these Agreements or to your relationship with BetterHuman as a user of the Service (whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether the claims arise during or after the termination of the Agreements) will be determined by mandatory binding individual (not class) arbitration. You and BetterHuman further agree that the arbitrator shall have the exclusive power to rule on his or her own jurisdiction, including any objections with respect to the existence, scope or validity of the Arbitration Agreement or to the arbitrability of any claim or counterclaim. Arbitration is more informal than a lawsuit in court. THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED. There may be more limited discovery than in court. The arbitrator must follow this agreement and can award the same damages and relief as a court (including attorney fees), except that the arbitrator may not award any relief, including declaratory or injunctive relief, benefiting anyone but the parties to the arbitration. This arbitration provision will survive termination of the Agreements.
User Content
Do not post content owned by others without express written consent. You take full responsibility for any content you post.
Contact Information
Please use the contact form on our homepage for any inquiries.